About

I go by smalltownsysadmin. I'm a military veteran who worked in HVAC and building automation before moving into IT full time.

Today I support county offices, law enforcement, community banks, and the small businesses around them in the rural Midwest. Most of those places don't have an IT department. They have one person, or a contractor who drives in when something breaks.

This site is for that person, and for the office manager, clerk, or business owner who ended up in charge of the computers without ever asking for it. The Tech basics section is written in plain English for anyone; the rest goes deeper for IT folks. Every article comes from the kinds of problems I deal with every week, written up the way I wish someone had written them for me. No client names, no vendor sponsorships, just what worked.

Get in touch

Questions, corrections, or article ideas? Email [email protected].